Frequently asked questions
Best way to get a quote?
- Use our fast and simple online form
- Email us: firstname.lastname@example.org
- Call us: (07) 3359 3025
- Visit us: 594 Rode Rd, Chermside QLD
Our estimators can get started on your quote with approximate opening sizes and photos of the existing space or drawings/plans if you have them. And please don’t forget to let us know your contact details!
We favour and recommend quality hardwoods, with durability fit for our Australian climate. We most commonly use New Guinea Rosewood, Tasmanian Oak, Black Butt and Accoya for our joinery and Merbau and Amoora for our frames. We can however source most species of timber that are available in Australia, including Spotted Gum, Silky Oak, Western Red Cedar and Surian Cedar.
Please contact our team to confirm our current production lead time.
We can supply quality insect or security screens for your doors/windows. We’re proud to be a leading supplier of Centor retractable screens and blinds.
Our friendly, experienced estimators can take you through all the types of doors and windows and give you some guidance on the different aspects to help you on the right applications for your project. You can also meet with us here in our showroom, which features a range of timber joinery on display.
We use, and can source, most types of frosted and obscured glass. Please note: not all frosted and obscured glass is available as toughened glass.
We can supply your doors/windows raw finished, or pre-primed or sealed.
We’ll do our best to help, although we’re more set up for manufacturing rather than on-site repair works. However, give us a call and we can always refer you to one of our experienced carpenter subcontractors who might be able to better assist.
Our showroom is open 7:00am to 4:00pm, Monday to Friday.
Factory pickup hours?
Our factory pickup hours are 7:00am to 3:00pm, Monday to Friday. Ordinarily items stored in our factory will only be available for pickup during these times. If you can’t pickup your items during these times, please contact us and we’ll do our best to make alternative arrangements.